Customers like Options:
Some people would prefer to speak directly with a company representative while others simply do not!
Providing all the possible ways to contact you (i.e. phone number, address, email, and web form) allows your customers to choose the contact method they prefer and avoids frustrating customers when their preferred method is not available.
Web forms are unique in that they give you the ability to control the type of information you collect from your customer and gives the customer the option to share or not to share their information.
By providing specified fields and designating which of these fields is required, you ensure that your web visitors are giving you the information you need.
When you simply provide an email address, your invite open ended communication with no direction.
Different areas of your website or varying strategic newsletters collect different information for different recipients.
Every assigned form page is managed directly inside the CRM and all data auto collected, whether its from the website or the APP.
Forms are Trackable:
Professional form page management not only allow you to make changes that automatically update on the website,newsletter and APP, but the reporting systems give invaluable information about the clients navigation prior to filling in the form.
All the data fields integrate into the CRM and newsletter to automatically update a clients details, periodically you can ask clients to update their details from a form page and it automatically updates their details in the CRM
Convenience is Key:
Clickable email links automatically open your customers’ default email program, using professional form pages stop all the problems that may occur, problems that you are oblivious to.
Maltix specialises in creating form pages that work beautifully on your website or more importantly on your PWA APP.