Circleloop powerful phone system features.

circleloop

Circleloop powerful phone system features.


Replace your existing business phone system with Circleloop, the brilliant professional telephone system with powerful phone system features.

Have you heard of Circleloop ?

Imagine a far superior system for a fraction of the price you pay now.

Zoom calls and Whats APP calls are all well and good.

Does it feel professional to you ?

Take a look at these powerful phone features.

Zoom, Whats APP and Teams can only dream of features like these.

Look through these features

Circleloop is a breathtaking telephone system for the professional.

Windows, MAC, WEB APP, iOS, Android.
Deskphone Snom
Jabra Hardware
SIP phones
SIP devices can be provisioned to work with CircleLoop.

ATA devices
ATA devices can be provisioned to work with CircleLoop

Phone System

UK Numbers
Instantly choose from 01, 02, 03 and 07 phone numbers

International Numbers
Phone numbers from over 50 countries

Instant Number Setup
Any phone number is instantly live and ready to use

Customised Voicemail
Personal greetings for users & teams, control the redirect delay period

Voicemail to Text/Email
Voicemail converted to text and sent to your activity feed or email

Dynamic Caller ID
Choose the phone number you’d like to dial-out from

Team Ringing
Set up teams and route inbound calls to the right people

Call Routing
Control inbound calls by number, user or team

Forward Calls
Send inbound calls to mobile phones or other landline numbers

Click To Call
Use our Chrome, Firefox and Edge Extensions to call by clicking on a number

International Calling
Call over 180 countries starting at just 3p per minute

Call Functions

Inbound Calling
CircleLoop is instantly live and ready to receive inbound calls

Outbound Calling
Make outbound calls to the UK and Internationally

Live Activity Feed
Account activity syncs instantly and appears in all your apps

Call Redirect (Team/Menu/User)
Redirect your calls

Team, menu or user

Call Redirect (to External Number)
Redirect your calls to an external number

Call Transfer (to Team/Menu/User)
Transfer calls to team or menu

Call Recording (User)
Record and listen to all your calls instantly

Call Recording (Admin)
Record all users’ calls. Listen, download and share recordings

Out of Hours Routing
Set days and times you are available

Route calls anywhere

Snooze
Briefly snooze your inbound calls with one click

Teams
Set up teams or departments and route inbound calls to the right people

IVR Menus
Add a menu to your phone numbers to route callers to the right user or team

SMS
Send and receive SMS from 4p

Voicemail
Set personal greetings for users & teams and control the redirect delay period

Voicemail Transcription
All voicemails can be converted to text and sent to your activity feed or email

Email Notifications
All voicemails can be converted to text and sent to your activity feed or email

Filterable Activity Feed
Filter and query your activity feed

Conference Calling (Basic PIN / room)
Every user gets their own conference room, to arrange group calls with ease

Contacts
Synchronise your contacts into CircleLoop

Contact Sharing
Choose contacts to share with your team

Caller ID from Address Book
Choose the phone number you’d like to dial-out from

Withhold Number
Withold your number on outbound calls

Announce Calls
Accept or reject inbound calls

Ringtone Selection
Select the ringtone on inbound calls

Welcome Greetings
Create and play a welcome greeting to your customers

Hunt Music
Call waiting music

Greeting and Music Management
Access a library of greetings and music at a team level

Emergency Calling
Use CircleLoop to contact emergency services

Admin

User Management
Manage every account users account and permissions at an administrator level

Self Service Numbering
Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Self Service Numbering (VIP Memorable Numbers)
Add a Platinun, Gold, Silver or Bronze number to your CircleLoop account

Mirror Existing Number
Make outbound calls from your existing number

Port Existing Number
Port your existing number into CircleLoop

Invoice & Subscription Management
View your invoices and manage your subscriptions within our applications

Payment Method – Credit/Debit Card
Add your Credit / Debit card details to CircleLoop

Payment Method – Direct Debit
Pay by Direct Debit

Blocked Numbers
Prevent inbound calls from nuisance numbers. Blocked for one, blocked for all!

Call Recording User Exclusion
Choose which users have call recording enabled at an admin level

Analytics

User – Call Analytics
Powerful, instant call analytics and reporting

Team/Menu – Call Analytics
User, number and team across customised date ranges

CircleLoop Number – Call Analytics
View the calls made, received and missed at a number level

Admin – Call Analytics
Total call duration, average call duration and time to answer at a user, team and number level

Search by Number
Search for a number in your analytics history

Integrations


Capsule CRM – The smart simple online CRM. Build stronger customer relationships, make more sales and save time

Chrome Extension
Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

Copper
Copper is a new kind of productivity CRM

Developer API
Programmatically manage the configuration of your CircleLoop account or integrate with custom tools.

Drift
A conversational marketing platform.

Connects your business with the best leads in real-time.

Edge Extension
Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

Firefox Extension
Power-up your workflow by adding click-to-call functionality to your favourite websites using this browser extension. Works in conjunction with the CircleLoop Desktop app.

FLG
A CRM focused on workflow that mirrors how you do business to make sure nothing is ever missed and no opportunity is ever left behind.

FreeAgent
Accounting software for freelancers & small business owners. Features include payroll, VAT & tax return filing, invoicing & expenses. Accessible from multiple devices with a simple to use interface.

Freshdesk
Cloud-hosted help desk solution equipped with best-in-class features and smart automations for delivering quality, streamlined customer support. Part of FreshWorks.

Freshsales
Freshsales is a cloud-based CRM solution that helps businesses across different industry verticals to manage their interactions with existing and potential customers.

Google
Google Contacts is your online address book, integrated with Gmail, Calendar, Drive, and other Google products.

Gorgias
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app.

Help Scout
An email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.

HubSpot
HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

Insightly
Insightly is the #1 CRM software for Gmail, G Suite and Outlook. Grow your relationships, accelerate sales, manage your projects, streamline business processes and track important metrics, all in one place.

Intercom
Intercom is a customer support and marketing automation platform showing you who is using your product or website making it easy to personally communicate with them through targeted content, email, in-app, and web messages.

Keap/Infusionsoft
Keap / Infusionsoft offers an e-mail marketing and sales platform for small businesses, including products to manage and optimise the customer lifecycle, customer relationship management, marketing automation, lead capture, and e-commerce.

Nimble
Nimble offers small businesses the best features of high-end CRM systems combined with the power of social media.

Office365
Office 365 is an integrated experience of apps and services, designed to help you pursue your passion and grow your business.

Pipedrive
Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes.

Senta
Cloud CRM, marketing, workflow, email automation, secure documents and insights for accountants and bookkeepers.

Slack
Use our Slack webhook and send calls missed, calls received and voicemail notifications to a personal or team channel of your choice.

Wealthbox
Wealthbox is a modern CRM for financial advisors that offers a simple, social and collaborative wealth management platform that keeps businesses connected with their clients, prospects, and staff with ease.

Xero
The world’s original cloud accounting platform, Xero accounting software gives businesses the tools to take care of the numbers and spend less time on accounting and associated tasks.

Zapier
Zapier allows you to quickly and easily connect the apps you use everyday to automate your work and be more productive. 1500+ apps available and easy to create workflows between each.

ZenDesk Sell
Zendesk Sell is a sales force automation (SFA) tool to enhance productivity, processes, and pipeline visibility for sales teams.

Support tickets can be accessed directly from Sell making every conversation with a customer visible across the organization.

CRM Zoho
A multichannel CRM software with an inbuilt conversational AI, pipeline management system, tools for marketing and sales force automation, and in-depth analytics.

Desk Zoho
A web-based help desk software that gives you the ability to manage your customer support activities efficiently.

Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customise for your business

Zoho Desk allows you to assign, track and set up alerts on help desk tickets easily. You can customise for your business

Integrated business Telephony what does that mean ?

Comms for the homeworker

Firstly it comes with a set price per number you choose £5 pay as you go or £15 unlimited outbound calls.

Its an APP that is always awake on your devices and has a professional back office like no other.

No set up costs no activation costs.

If you want numbers for different countries that’s easy, you ring Italy on your Italian number then phone the UK on your UK no and text the US on your US no.

That’s what you call professional

If you integrate with your CRM then every call is recorded and allocated to the person you called.

Oh yeah

So if you manage a team you really know what’s going on !

Maltix is an official Partner of Circleloop