PWA Data management.

real time data
Real time data should be used real time

PWA data management is the practice of collecting, keeping, and using data securely, efficiently, and cost-effectively.

A robust data management strategy is becoming more important than ever.

Organisations increasingly rely on intangible assets to create value.

Customer service needs are inextricably linked.

PWA data management is key

Managing data is increasingly becoming a Directors top responsibility.


The Smartphone user is you judge
Understanding the clients customer service needs

Level of competence and customer service:

Modern organisations are being judged by the Smartphone user.

At the Speed of light

The future value of any Company:

Value linked directly to database management and Smartphone customer service ethic.

Data from the traditional websites are being absolutely and comprehensively trumped.

Relentless data:

Social media is the new business ledger.

Smartphone Social media is critically important for small business.

Two way communication using the PWA

Distributed interaction with social media via the PWA.

Businesses learn to push information and promotions onto social media:

Intimate 2 way communication with the Smartphone user is shared on social media.


PWA for small business
Think sideways. Distribute on PWA SMS or notifications. A free coffee, free pick up service, voucher, discount.
Make it infinitely shareable on social media using your PWA

Automated data management
Incoming data management from PWA

Using a PWA :

Automatically assigned data is critical for customer service.

Automation to a central CRM:

Real time accountability of the staff handing that data are critical for future business growth alongside the PWA.


The key to customer service on the Smartphone


PWA The key to customer service on the Smartphone
PWA The immediacy key to customer service on the Smartphone
Right here right now PWA The key to customer service on the Smartphone
PWA data management advice form Maltix

How do we introiduce immediacy into our customer service?
How do we add immediacy into our customer service ?

PWA Data management.

Automation

Prospective client engage through a QR or a website or Social media via your PWA.

Their incoming data is automatically sent to the allocated staff.

Allocation

Allocation of staff responsibility starts with logic and grows organically.

Central recording

Every source of incoming data by whichever means is every staff member accessible, assigned and recorded.

It’s their email, their telephone, client list, document resource, diary.

You name it, they log in on their smart device and connect.

FREE trial recommendations.

Integration is important, so important in fact we offer FREE advice for 2 hours on ZOOM for all new PWA clients.


Have you a vision of what your business needs to achieve using the cloud?

Most of the clever stuff has already been built, its a bit like a piece of clay, waiting for you to create your future.

Problems evaporate. Efficiency takes root. New ideas flourish.

Join everything up in one secure space.

Book a 30 minute Zoom call with Maltix for free.

Lets discuss whats possible.




Join Maltix as an independent Consultant

PWA consequential data management

HubSpot: 19 of the Best Electronic Signature Apps

And companies are quickly realizing the benefits. The number of worldwide eSignature transactions jumped from 89 million in 2012 to 754 million in 2017. That’s a lot of contracts.
signable
signable recommended by Maltix

Hubspot

PWA consequential data management solution

HR Curator: Digital onboarding is the answer to employee engagement

Digital onboarding improves productivity by 54% studies show

With the movement of many companies towards faster, more effective digital solutions, it’s no wonder digital onboarding is changing the way we integrate new employees.

digital contracts
Digital contract solutions

HR curator

PWA consequential data management from Maltix

We wish we had used Capsule years ago as we’d be much better off now.

The cost is pretty small but the return we get is around 10 to 15 times bigger.

Dale Harris

Director of Wholesale,

Hasbean

Dale Harris

Sales Director

Integral CRM APP telephony as recommended by Maltix

Great service and still improving all the time.

I first heard about CircleLoop a few years ago at a marketing event and was immediately intrigued.

The service is absolutely excellent – great call quality, reliability and pricing.

However, the thing that impresses me the most is the continual improvements. CircleLoop constantly adds thoughtful features and incremental improvements which really show that they care about the service and its users.

Quite probably the best VoIP service available.

Phil Rogers

Co Director

Integral CRM APP telephony as recommended by Maltix

Good System -Excellent Service

The whole experience from first contact to getting our numbers ported has been refreshingly different. Every phone call for help was met by knowledgeable, friendly support.
In particular the assistance from Sarah and Zac with the number porting was exceptional.
In use the system is different from a standard telephony paradigm but works well. Quality is good and the features serve our needs well.

Clive Corner

Founder

Integral CRM APP telephony recommended by Maltix

The Best Customer Service!

I’m a VA with a building client base and I manage to set up and remove numbers easily using the Windows or iPhone App but I had a technical issue when setting up voicemail for a new number. With any other IT or Service company, you are never able to speak to the same person, if you get to speak to anyone at all.

Circleloop customer service is definitely 5 stars worthy, lovely people and they stick with you until they solve the issue. Quick answers and quick resolutions.

I wish everyone treated their customers like a good mate who they’re keen to help! They all sound so happy to do their jobs!

Sarah Edwards

VA

Integral CRM APP telephony as recommended by Maltix

I’ve been a Circle Loop user for over a year now and I’ve seen it grow from a straightforward call solution into something much greater.

Using CL has enabled me to manage my calls through one easy to use streamlined interface. I’m excited to see what new features the app gains next.

Pros
As a contractor, I’m often in a situation where its important to share my number with clients.

By using Circle Loop I can keep my primary phone number private whilst sharing my CL number with clients.

As my company grows with different departments (Development, UX, etc)

I can make new hires and allow them to use their private phone and install Circle Loop on their device.

This allows them to keep a device they are familiar with and remove the need to use a separate company phone.

Cons
At the moment, there are few negatives for me.

Circle Loop is competitively priced, has great customer support and a development team that is engaged with providing regular updates.

 

Stuart Preece

MD

Maltix hosted-the tools of your trade

Brilliant team and service

Appointedd helped us immensely in navigating our way through the lockdown. We deliver performing arts clubs to 30+ schools so when they all closed we had to pivot our services online as quickly as possible.

After searching through many options we found Appointedd who’s structure seemed best suited to ours and with the help of some great support from Megan and others on the team we were up and running online within ONE WEEK.

Whenever I’ve had a technical query the team has responded within minutes.

We were able to deliver online clubs that our pupils loved throughout lockdown and are continuing to do so now for many who’s schools have not yet started offering clubs again.

I highly recommend Appointedd.

Ryan Barker

Founder

Maltix hosted-the tools of your trade

An amazing 5* experience!

An amazing experience and i’m wondering why i havn’t found Appointedd before now!

I’m not the best on computers but it was so easy to use and Blair helped me check i’d set it up properly, 1st rate service!

I’m a psychic medium and with the ease of Appointedd I had my first day off in 4 years!

Thank you Blair and thank you Appointedd!

Feedback from clients has been 5* too as they’ve found no-nonsense easy booking.

Thank you again!

Elaine

Co Director

Maltix hosted-the tools of your trade

Absolutely fantastic app

Absolutely fantastic app , I’ve been nothing but happy with the support and customer service is amazing , my small community interest company rely’s on this booking app to help with daily planning and running of my business .

Very easy to use and has a number of great additions , online payment , revenue…..the list goes on !!

I wouldn’t hesitate in recommending this app to any businesses looking for a 5star booking system

Massive thanks from
Freestyle Fitness Borders CIC

Freestyle Fitness Borders

MD

Maltix hosted – tools of your trade

The best tool I’ve used in my business

I can confidently say that it has been, without contest, the best tool I’ve used in my business so far.

Streamlining the process of arranging client appointments, reducing missed appointments and receiving feedback from clients.

I recommend Appointedd to every new business I speak to.

Alan Johnston

MD

Appointedd booking systems

“Working with Appointedd is such a lovely experience. They made the decision to change providers so easy. Every single person that I’ve met on the Appointedd team has been outstanding. So easy to get on with – you just feel relaxed and at ease. I feel as if they actually care about what they do which is amazing, because that’s difficult to find these days.”Chris Greenwood – CIO, Mamas & Papas

Chris Greenwood

CIO