In a nut shell it’s expensive ancient history.
The telephone on the desk is rapidly disappearing.
Old Telephony doesn’t integrate with cloud based business systems such as a CRM
If a future office ever exists again, it will be with new APP based telephony.
Meanwhile, any organisation can adopt hosted phone systems.
So how does an APP based telephone system work ?
Your office number rings on your Smartphone, Smart device or in your PC headset.
You will never again get a crick in your neck trying to type and talk !
Crystal clear communications recorded inside your CRM ( It’s a choice )
Your CRM and Telephony APP are 100% integrated.
You know who is phoning you, it just pops up.
Answerphone messages are automatically converted to text on a notification email.
Your office times are whatever you decide them to be.
Maltix recommends a remarkably cheap UK based solution that integrates with a CRM