Channels of preferred communication styles and the words they will use and you adapt to use to build rapport

Maltix Partner Programme
Maltix Partner Programme

Visual

Memorise by seeing pictures and are less distracted by noise.  Often have trouble remembering and are bored by long verbal ‘instructions because their mind may wander.  They are interested by how the program looks.

V    Visual

People who are visual often stand or sit with their heads and/or bodies erect, with their eyes up.  They will be breathing from the top of their lungs.  They often sit forward in their chair and tend to be organized, neat, well-groomed and orderly.  They memorise by seeing pictures, and are less distracted by noise.  They often have trouble remembering verbal instructions because their minds tend to wander.  A visual person will be interested in how your program LOOKS.  Appearances are important to them. 

  • See
  • Look
  • View
  • Appear
  • Show
  • Dawn
  • Reveal
  • Envision
  • Illuminate
  • Imagine
  • Clear
  • Foggy
  • Focused
  • Hazy
  • Crystal
  • picture

Auditory

Typically are easily distracted by noise.  They can repeat things back to you easily & learn by listening.  They like music and like to talk on the phone.  Tone of voice and the words used can be important.

A    Auditory

People who are auditory will move their eyes sideways (remember Richard Nixon?).  They breathe from the middle of their chest.  They typically talk to themselves, and are easily distracted by noise.  (some even move their lips when they talk to themselves.)  They can repeat things back to you easily, they learn by listening, and usually like music and talking on the phone.  They memorise by steps, procedures, and sequences (sequentially).  The auditory person likes to be TOLD how they’re doing, and responds to a certain tone of voice or set of words.  They will be interested in what you have to say about your program.

  • Hear
  • Listen
  • Sound(s)
  • Make music
  • Harmonize
  • Tune in/out
  • Be all ears
  • Rings a bell
  • Silence
  • Be heard
  • Resonate
  • Deaf
  • Mellifluous
  • Dissonance
  • Question
  • Unhearing

Kinaesthetic

Often they talk slowly and breathy.  They respond to physical rewards & touching. They memorize by doing or walking through something.  They will be interested in a program that feels right or gives them a gut feeling.

K    Kinaesthetic

People who are kinaesthetic will typically be breathing from the bottom of their lungs, so you’ll see their stomach go in and out when they breathe.  They often move and talk verrry slooowly.  They respond to physical rewards, and touching.  They also stand closer to people than a visual person.  They memorize by doing or walking through something.  They will be interested in your program if it “feels right”.

  • Feel
  • Touch
  • Grasp
  • Get hold of
  • Slip through
  • Catch on
  • Tap into
  • Make contact
  • Throw out
  • Turn around
  • Hard
  • Unfeeling
  • Concrete
  • scrape
  • get a handle
  • solid

AD Auditory Digital

They spend a fair amount of time talking to themselves.  They memorize by steps, procedures, sequences. They will want to know the program makes sense.  They can also sometimes exhibit characteristics of other rep systems.

Auditory Digital (self talk, or labelling system)

This person will spend a fair amount of time talking to themselves.  They will want to know if your program “makes sense”.  The auditory digital person can exhibit characteristics of the other major representational systems.

  • Sense
  • Experience
  • Understand
  • Think
  • Learn
  • Process
  • Decide
  • Motivate
  • Consider
  • Change
  • Perceive
  • Insensitive
  • Distinct
  • Conceive
  • Know

Phrases we can use in conversation.

VISUAL:

”I  see  what you are saying.”

“That  looks  good.”

“That idea isn’t  clear.”

“I am  hazy  about that.”

“I went  blank.”

“Let’s cast some  light  on the subject.”

“Get a new  perspective.”

“I  view  it this way.”

“Looking  back on it now, it  appears differently.”

“An  enlightening  (insightful, colorful)  example.”

AUDITORY:

“I  hear  you.”

“That  rings  a bell.”

“It  sounds  good to me.”

“Everything just suddenly clicked.”

“Listen  to yourself.”

“That idea has been  rattling  around in my head.”

“Something  tells  me to be careful.”

“I can really  tune in  to what you’re saying.”

KINESTHETIC:

”It if  feels  right, do it.”

“Get a  handle  on it..”

“Do you  grasp  the basic concept?”

“Get in  touch  with yourself.”

“I have a  solid  understanding.”

“I am  up against a wall.”

“Change your  standpoint.”

“You are so insensitive.”

“I have a  feeling  you’re right.”

“I am  boxed in a corner.”

“He is  under my thumb.”

“They really  put the screws  to me.”

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