What data are we talking about ?
It used to be just email but the world has dramatically changed very quickly because of the needs of the Smartphone user.
Incoming voluntary DATA to manage.
Email, CHAT, Smart form responses, Telephone call recordings, Social media communication, User feedback, Digital signatures, Countdown responses, Vote responses, Digital documents, QR responses, PWA responses, Loyalty cards, E-commerce discount vouchers or coupons, Membership subscriptions, Delegate updates, Diary bookings, Phone text, Booking management, Push notification response, Newsletter responses, Payments, Third party correspondence, SMS responses, RSVP, Brochure responses and probably more besides !
GDPR
GDPR was always going to put the fear of God into most small businesses owners
“What if this and what if that”
You have the right information on your website by now surely ?
Stop worrying about it, its done.
The reality of GDPR and the Smartphone
The client volunteers their data and you must manage that data securely.
Not only that.
The client expects you to use their data in the systems you use for A to Z business on their Smartphone.
Their is an assumption you have collated all previous correspondence in their business transactions with you.
And at any time, the client can resume that previous correspondence, even if it’s on a different platform!
It’s all under secure control and Maltix is here to advise you for FREE.
