CRM integration on the move.
Do you want to say goodbye to this forever?
Talk to Maltix, lets get your contacts into the CRM and set up your TAGS and hierarchy.
Set up the basics with you via CHAT
CRM integration: Free help from Maltix
Today, we can record every phone call, email, purchase, form page, complaint, CHAT, payment, digital contract, everything between customer and company.
Sharing these interactions across your technology helps create a more meaningful overall profile of each customer.
Search any single daily transaction in the blink of an eye.
And it’s all made possible by integrating your CRM with your website and Progressive Web APP.
A successful CRM integration produces better decision making, more empowerment, happier customers, and a stupendous return on investment.
£12 per month sound affordable to you ?
What is CRM integration and why should you use it?
Your customer relationship management (CRM) is the heart of your business, the central repository of customer data.
It’s crucial you bring in data from other customer touch-points like marketing, service, live chat, and eCommerce.
This creates a deeper understanding of each customer, their interactions, issues, behaviours, likes and dislikes.
How CRM integration works
An integration operates something like online dating: two parties, using a go-between platform, connect and share details.
Get a quality CRM into your life on a free trial.
UK support times.
CAPSULE CRM
CAPSULE CRM connected to your Maltix PWA APP keeps all data in one secure place for hierarchical searchable access from any device.
Even a small organisation has complex interactions with a complexity of clients.
Scale-able architecture is important.
A CRM is like a central control for a TAXI business or Emergency Services, hierarchical in nature that records every piece of outbound and inbound communication.
But its deeper than that because it will compartmentalise and tag or log every piece of information for future searches.
A CRM is completely malleable to your organisation, Maltix will help you get up to speed.
The same central secure system for all staff members.
Recording everything outbound and inbound via a Capsule CRM is incredibly cheap to run, it can be operated from disparate offices or on a mobile device via the APP.
And managed accurately and remotely through stunning reporting systems.
Connect a Capsule CRM to your APP to handle and record all incoming and outgoing DATA.
Every piece of technology can be connected to your CRM.
Your new Progressive Web APP is no different.
Maltix distributes CAPSULE CRM training videos here are examples:
Goodbye spreadsheets, hello organisation
Even a small organisation has complex interactions with a complexity of clients.
Don’t spend time sifting through emails or juggling multiple spreadsheets.
With Capsule, you have a home for all your contacts and their key information.
You’ll even be able to see the whole history of your relationship with a contact – including email, calls, files, notes and more.
Bring your contacts with you
We will help you import your existing contacts with an eye on GDPR.
We support the following Outlook, CSVvCard, Google Contacts, Spreadsheet
