Ask Mr Benn for a QR journey in your business

Mr Benn

Maybe you remember Mr Benn ?

Mr Benn, a man wearing a black suit and bowler hat, leaves his house at 52 Festive Road, London, and visits a fancy-dress costume shop where he is invited by the moustachioed, fez-wearing shopkeeper to try on a particular outfit.

He leaves the shop through a magic door at the back of the changing room and enters a world appropriate to his costume, where he has an adventure.

The magic door is waiting for you and your business, the journey is only limited by your imagination.

A cartoon character of 50 years ago has a modern affinity with the QR code invented over 30 years ago.

The magic door is a Dynamic QR code and takes your business on a magical journey through print and media.

Talk to a trained Maltix partner today and take the first step into re imagining your marketing journey.

Hold Mr Benn’s hand because this holistic marketing journey is fun and perfect for your customers phone.

Where would you like to go today?

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The Hoteliers problem with old tech

The grand LOGO

It’s not so much the tech its the Hoteliers mindset that needs rebooting.

old telephone

The Hoteliers problem with old tech

In conversation with Will Nicholls MD Maltix partner programme.

Interviewer Jamie Townsend, Hotel press

Press release:

I sat in the lounge area of a famous Hotel on Malta, obviously too early for a reluctant conversation with somebody who replaced the Managing Director to talk to me last minute.

Nuts really, they organised a chat with me based on improving Hotel communications.

The laughable part about this was the youth I was “talking to” was a techie, he had a marvellous understanding of their website and all that jazz.

But when we spoke about connecting to the Hotel Guest phone, a glaze malaise spread across his face along with finger fidgets and a need to escape the conversation by any means.

He did continue to say that we are working on that.

How ? I enquired.

He smiled, ” We have put all out menus on the in room TV system”

Wow I exclaimed, how well is that going ?

Very well he replied.

I then asked how the guest ordered, he said “I really dont know, I guess they phone the front desk for room service”

Thank you for your time, I replied, I guess you are busy.

No he replied, Im off today, we are gaming today.

And I kid you not, in that very minute of departure, he placed an order for 6 breakfasts on the McDonald APP for delivery.

It was my turn to glaze over and hold my hands up in the air momentarily.

Here it is Mr Hotel Director, your guests trust their own phone.

So why doesn’t the Hotel use a food APP to deliver food to their guests?

After all, thats room service isn’t it?

Why on earth would you put food menus onto the telly, defaulting probably, that really ticks people off!

Then you expect them to pick up a telephone thats dates back to 1975 and place an order?

What world are you on, I thought to myself.

And yet the solution for this Hotel remains in the ether

It’s not so much the tech its the Hoteliers mindset that needs rebooting.

All part of life’s journey I guess, I’m sure my next appointment will be more fruitful.

Mind MAP
Will Nicholls in ” conversation “
William Nicholls
William Nicholls

Marriot food and beverage APP

Hotel reception

Recognising the importance of F&B in the Middle East market, Marriott International is doubling down on its food and beverage focus. In the UAE, the US hotel giant has launched its More Cravings app, which promises to showcase the UAE’s “biggest culinary offering ”

Marriott’s hotel portfolio in the UAE includes around 70 hotels and more than 300 restaurants and bars. The app includes details of offers at all of these.

Caterer Middle East caught up with Robert Juntke, the vice president of F&B, design and development, EMEA for Marriott. He said: “More Cravings by Marriott Bonvoy was born out of the need to position our restaurant portfolio in the increasingly competitive market space and make restaurants available to anyone at the click of a button.

“William Nicholls MD Maltix Hotel solutions”

Fabulous to see Hotel groups waking up to the power of an APP within their Hotel and within the Geo code area they arrange to deliver to.

In reverence to the hard work the Marriot has put into their services

Maltix has created a holistic Hotel solution based on subscription flyer information so that Guests can scan directly to the services they require during their stay.

This is a fully outsourced bespoke solution for Hotels on fixed price investments.

Scan room service. Click SELECT and ORDER. Click on the food offering Pizza maybe ! Look at the DEMO Progressive Web APP (PWA) take over the order and payment service.

Branded Room service

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Hotel Guests trust their own phone.

Hotel reception

“The skill and precision this Co has brought to our Hotel Guest room offering is changing the very fabric of our communications”

Paula Newton THF

” We simply had to wean ourselves off we couldn’t afford it “

Derek Laynes

Post House Hotels

“Hotel Guests put trust in us on their phone, thats creating much stronger long term business”

Petra Dochavic

Treswyth Accommodation

” Honestly, the data from our Hotel Guests smartphone is changing our marketing forever”

Tupenny inn

Debbie Vant

Book a call with the experts in QR hospitality

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Hotel internal communications and hotel print is broken.

grand hotel room discounts

90% of new business that comes to Maltix are from Hotels who instruct their tech teams to do something their printers have no idea about.

“Connecting Hotels to the guests smartphone is critically important for business recovery”

loyalty discounts

Without subscription print connected to subscription QR it doesn’t work.

Talk to a Maltix professional

more discount deals
group room booking
room discounts 2 for 3 nights
room discounts 2 for 3 nights

Out of control Hotel variable costs caused by archaic internal communications.

room service

With Brexit, Covid and now an escalating war, the bloated Hotel industry has to find new ways to cut variable costs balancing that with service whilst simultaneously improving the margins from their brave Guests who decide to travel.

They say “If you do what you always did, your going to get what you always got”

And because most Hotels rely on solid state communications, and are still using room telephone systems developed in the 1970s, that disservice to the modern traveller is their Achilles heal.

Thankfully, another very old, but dramatically improved technology is coming to the rescue by enabling the Guest smartphone during their Hotel room stay.

It’s great value to install for the Hotel, doesn’t require an expensive tech team to manage it and works in tandem with archaic COMM’s systems.

This is a symbiotic solution that has been staring Hoteliers in the face who have become way too reliant on the youth of internet only based systems.

A great way to double check if you understand this problem is to turn off your PC for a week and you just try to run your life on the Smartphone !

When the penny finally drops, you are now deeply imbedded in the world of the Millennial and Gen Z travelling generation.

So Mr and Mrs Hotelier, now you realise that your Guests do not carry a PC around with them, get your Smartphone out of your pocket and SCAN this DEMO Hotel room QR.

Imagine the landing page is on your own website alongside the digital and paper leaflets.

Under each leaflet there is an order button, when you order you are taken to a Smart Form Page.

This could be payment enabled, or it can simply alert your central CRM, Front Desk, Duty Manager, Kitchen or wherever you want the order request to go!

Dont be shy, your Guests wont be when they are hungry or thirsty, actually go ahead and make an order to watch the magic begin.

If you would like to actually see the demo working inside you own Hotel, send an email or two and the DEMO will do everything you ask for 24 hours.

Room service
Room service please

Thirsty to learn a bit more ? Click the image below

Drinks please
Drinks please