Having a phone system that’s both reliable and easy to use is vital to every small business.
Without one, the all-important communication on which you and your employees rely on to stay in touch, deliver projects on time and provide great experiences for customers can break down.
These days, choosing the right phone system for your business is more complicated than ever before.
It’s impossible to ignore that the way in which employees communicate has fundamentally changed.
Businesses have more communications tools to contend with such as email, instant messaging apps, mobile and social media.
Old models and ways of thinking have become obsolete.
Businesses need communication tools that can be compatible with each other.
Traditional phone system providers fail to take this into account, in fact they are obsolete.
Cloud telephone systems
Business telephone system providers were once notable hotbeds of innovation spearheading features such as voicemail and call forwarding, with a handset covered in buttons that nobody used properly.
Today the rate of invention in personal communication has vastly outpaced its enterprise counterpart, shining a light on the shortcomings of the outdated legacy hardware so common in the small business office.
What if phones could work alongside all these other tools? What if you could have a single number for reaching employees, wherever they’re working and whatever device they’re using?
What if you could get a phone system that works in the cloud?
Traditional phone systems are also difficult to manage and support. They can also be expensive to deploy and maintain. That’s a problem for your tech people, who often find themselves in the office in the evenings and at weekends.
With the Circle loop cloud telephone system your business can do all this on a phone number and inbox to every employee. Calls can be transferred through to them, whether they’re in the office, at home, or out and about on their mobile devices.
They can also stop having to fork out on additional desk phones, and scale to their business requirements more flexibly.
Making management easier
The Circle Loop telephone system reduces frustration for technical staff by reducing the physical infrastructure they have to manage. And they offer simple tools for adding and managing users on a wonderful interface which makes the whole experience faster and easier.
Cloud telephone systems don’t just improve the lives of technical employees; they help all employees work better when communication processes, both for employees and customers, are seamlessly integrated with their day to day business operations.
The individual staff company headset is all that is needed, you staff do not touch anything to answer a call, banish the desk telephone forever.
The Circle Loop platform, in particular, has a strong focus on helping employees with their core tasks, with an intuitive and simple communication features;
Presence awareness showing colleagues’ availability; and tools for prioritising important calls and sending less important calls to voicemail.
Many businesses will fall for a sleek look or a good price without addressing the most important needs of a phone system.
Without a cloud telephone system that gives employees access to enterprise-class communications features via their mobile device or PC, businesses are committing themselves to the dark ages.
Maltix is an official distributor for Circle Loop world wide.
Contact Maltix.co.uk today for a free introduction demo