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Talking with a client last week really brought some strong feelings about how unfair it was to be the Director.

All the responsibility of staff fears and their job security plus financing a deep hole that the business may not survive from.

I have 2 ears and one mouth, but I did suggest that now is the time to implement some technology changes.

For example, the Company payroll spends a lot of money converting paper to digital.

This single example is full time work for two in-putters catching up on the last 2 years accounts on Sage.

I simply asked if he wanted to continue that particular payroll for the next 2 years accounts and beyond ?

That simple question sparked change in the Directors thinking , it was palpable.

Its a Directors responsibility to implement change, its not a negative change of thought its very positive.

That picture of realization is that Covid and all the staff problems that manifested, can be completely circumvented by the adoption of automated Cloud technology in the future.

We also discussed the impasse with suppliers who insist on paper based invoicing and traditional payment methods.

Again, 2 ears one mouth, it dawned on him that he has to dictate how HE does business with his suppliers, not the other way around.

My silence accelerated his thinking.

This was his parting self proclamation !

“If you want to do business with my Company in the future this is how we do it !”

Back in the 90’s we were involved in a new industry building websites.

With over 80 recruited Consultants in the UK and a website build centre in Canada and another one in the UK what could possibly go wrong ?

Two things really, internet speeds and PC speeds were hopeless and extraordinarily expensive and everything had to be built from scratch.

You wanted a chat room you build it, you want a shop, you built it

9/11 was the death knell for many a tech project.

What began to emerge in 2000 were website building templates you bought or rented and the linux community grew alongside tech share.

Word press is a shiny example of the combination of 2 open-source technologies

Its a super flexible content management system with over 60 million websites built using it.

So why does it cost money to build websites ? in a word labour.

These days instead of employing technical people, we now employ somebody who’s quite good at jigsaw puzzles with an ability to extract information from the contractor.

The other interesting aspect of the labour cost is the time required to research the exact piece of the so called free technology to complete the task.

Increasingly, every quality component in any website probably has a subscription cost.

No the internet is not free, its still labour intensive but a decent fully functioning website does not cost a fortune anymore, not like the early days.

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